GM
Gina M
1 reviews | Active since Jan 2022
31 Jan 2022, 06:28
Vodacom just takes my data for no reason
I just put on 500 mb of data and got a extra advance so had R19 airtime aswell as 500 mb. I listened to a 15 minutes video on YouTube and it's all gone. Vodacom stole it. Not the first time either. This has happened to my partner a few times and to me on other numbers!!!! Terrible
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Vodacom's replyOfficial
31 Jan 2022, 07:52 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Jan 2022, 07:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team