VODACOM JUST TAKES MONEY

<p>I have a vodacom contract - which goes of with a monthly debit order. My contract is R361.40 per month with a softlock of R150.00, which means my account is never more than R520.00. This month all of a sudden I get a account of R694, almost R200 more than it should be. Now how is this possible if one has a lock on the contract??? Data charges of R156??? Phone calls of R90??? This is UNACCEPTABLE!!! I WANT THIS SORTED ASAP. WHY DO YOU THINK ONE PUT A LOCK ON A CONTRACT - BECAUSE WE WORK ACCORDING TO BUDGETS!!!!!!!!!!!!!</p>