Vodacom just stole R596 data in a few minutes

Item: Vodacom
Rating: 1
Author: MARLENE I

I purchased 4 bundles of R149 each yesterday and they are all gone . ********** 356 and ********** 644. what is happening??? I want my data reimbursed immediately

Helpful (0)

Replies (2)

Vodacom's replyOfficial

19 Dec 2017, 10:01

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply19 Dec 2017, 10:01

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's replyOfficial

22 Dec 2017, 10:07

Dear Marlene

Please be advised feedback has been sent to you via SMS.

Regards,

Vodacom's reply22 Dec 2017, 10:07

Official

Dear Marlene

Please be advised feedback has been sent to you via SMS.

Regards,