SN
Stegmann N

1 reviews | Active since Jun 2025

04 Jun 2025, 16:05

Vodacom Just Proved they are the WORST!!!!!!!

How difficult can it be to re run my debit order?????????????? Now when I call 082 135 and put my number in, IT SAYS You are in arrears!!!!!!!! No more options, just get cut off. Call from another number and I get told that I have re submitted my debit order and I shouldn't have, what the hell!!!!! Never have I struggled so much to pay an account, the Call Centre Staff needs to take lessons in Manners, they speak to you like you are a child. Logged a call back, 24 hr waiting period!!!!!!!!!!!!!!!!!!!!! While Vodacom decides what they want me/us to do, I will contact MTN and move all my lines to them. Pathetic VODACOM, wish I could rate you -5

DISGUSTED THAT YOU TREAT YOUR CUSTOMERS LIKE THIS. R 3800,00 pm will no longer go to you, if anyone wants to know about my experience you can contact me ***

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Replies (1)
Vodacom
Vodacom's reply05 Jun 2025, 08:17
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team