DH
Dirk H
1 reviews | Active since May 2019
29 Sept 2025, 07:35
Vodacom: Just plain bad attitude and feedback
I am now trying for days to get Vodacom to call me back to assist me with a problem. Each time I call and the matter is escalated, I am told the note shows that someone did try to call me. I did not receive any of this "alleged" calls and my situation is now critical. Please can someone call me to be of assistance, PLEASE
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
29 Sept 2025, 08:16Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply29 Sept 2025, 08:16
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
DH
Dirk H's updateReviewer Update
03 Oct 2025, 15:53You are a joke
DH
Dirk H's update03 Oct 2025, 15:53
Reviewer Update
You are a joke