JB
Jonathan B
1 reviews | Active since May 2024
31 Dec 2024, 13:04
Vodacom just no reply
I have been trying to get ahold of Vodacom or the right person at Vodacom to settle an account. I have tried email and calling and this has not been settled. You would think if someone want to settle an account that someone would then assist you in doing this.
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Replies (2)
Vodacom's replyOfficial
31 Dec 2024, 13:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Dec 2024, 13:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JB
Jonathan B's updateReviewer Update
03 Jan 2025, 17:36Thank you for assisting me with this issue, it is greatly appreciated
JB
Jonathan B's update03 Jan 2025, 17:36
Reviewer Update
Thank you for assisting me with this issue, it is greatly appreciated