1 reviews | Active since Aug 2016

30 Aug 2016, 06:55

Vodacom just keep paying keep paying paying paying

<p>After i canceled my contract in june 2016 i am still paying for it the woman i spoke t at cacelations said that i do not have any moneys outstanding on that specific account but yet its been 2 months now that im still paying for it without receiving any airtime/data from them im tired of this i will never use them again</p>

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Replies (2)
Vodacom
Vodacom's reply30 Aug 2016, 07:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply03 Sept 2016, 11:36
Official

As per our telephonic discussion, this query has been resolved.

Regards,

R. Maart