Vodacom just don't care
I'm absolutely disgusted with the network, signal and service.
I'm on a business package and trying to run my business from my phone. I can never hear my clients and they can't hear me or I have no signal. I have been complaining about network problems. I was told to try different setting of which nothing has worked.
I have now emailed them as I'm tired of the signal problem and instead of trying to help me they just are sending me to different departments.
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Replies (1)Vodacom's replyOfficial
08 Nov 2022, 14:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Nov 2022, 14:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
