1 reviews | Active since Apr 2017

08 Nov 2022, 13:39

Vodacom just don't care

I'm absolutely disgusted with the network, signal and service.

I'm on a business package and trying to run my business from my phone. I can never hear my clients and they can't hear me or I have no signal. I have been complaining about network problems. I was told to try different setting of which nothing has worked.

I have now emailed them as I'm tired of the signal problem and instead of trying to help me they just are sending me to different departments.

0
Replies (1)
Vodacom
Vodacom's reply08 Nov 2022, 14:06
Official
   Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team