MM
Musa M

1 reviews | Active since Jan 2011

14 Jun 2019, 14:44

VODACOM JUST DOESN'T CARE

Here we go again... I have constantly asked Vodacom Business to mail me statements every month but they decide, 'NO, they won't be doing that, I must struggle first. I previously even sent through all the required paperwork and i continuously asked them to send the statements every month as the Accountants need that every month but it all fell on deaf ears... Remember I am a customer, giving them business since I don't know how long. I am so sick and tired of this nonsense vodacom and I promise that when the company phone contracts expire, I will be going to another service provider... I am fed-up...

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Replies (1)
Vodacom
Vodacom's reply14 Jun 2019, 18:54
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team