Vodacom just does not care about helping customers. We pay every month and get this in return.

I have been trying for years now to remove my cell phone number from someone else’s alternative number on their account. When the other number’s data gets low, I get the SMS notification. I probably get about 5-10 SMS’s a day telling me that some strangers data is getting low. I have tried countless times to get this removed . And after 4 years I am still battling to get this through to someone who can understand the problem and fix it. I have been very patient but now I am running out of patience. I am hoping that this posting will reach someone who can help me with this request.

Update: This problem has still not been resolved. In fact the response from someone after posting this previously was quick. We had a discussion and he said he would come back to me and understood the problem 100%. I am still waiting.... 35 days now. UN REAL!!!!!!