WS
Wayne S

1 reviews | Active since Apr 2014

13 Sept 2017, 04:01

Vodacom just cannot get it right!

When trying to make a call, Vodacom say insufficient funds. Balance check shows no airtime. Not for the first time airtime mysteriously disappeared from my account.... Vodacom clearly must be having a tough time if they continue to ***** my airtime and lie about it?

0
Replies (2)
Vodacom
Vodacom's reply13 Sept 2017, 06:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply13 Sept 2017, 13:36
Official


Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team

Best regards,