Vodacom just broke my trust and faith within them

Item: Vodacom
Rating: 1
Author: Charl E

Third posting still no feedback from Vodacom after they said they'll contact me. Month two paying for things I don't even have. I will now refer this to the NCR and ombudsman and I will warn people against this. It is totally unacceptable and pathetic that I, as a long standing client, have endure this. I don't have money to throw around.

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Replies (1)

Vodacom's replyOfficial

14 Dec 2021, 11:07

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply14 Dec 2021, 11:07

Official