Vodacom just bills whatever they want and then threaten you if you dont pay

<p>I had a contract with Vodacm that was only offering R200 airtime pm and was nearing completion , because I use allot of data I phoned them to have the contract ended but was rather offered a data package instead of closing the account, this new package would cost exactly the same PM as the previous package (R199pm) but theen at least offer me 5Gigs of data. I recieved the data and all was fine till I recieved my bill at the end of the month. There was a migration fee of almost R2000 added that I was nevet told off, I phoned them imediatly and was given a dispute nr (1- ********** 026391) I then asked what would happen at the end of the month and was told they will cancel the debit order but if it is to late I can just reverse it. Month end the incorrect amount did go off my account and I reversed it accordingly, a few days later my phone service gets cut and I phone Vodacom numourous times to find out what was happening to no avail. Today I recieve a letter of demand telling me that I have to pay them R4146.01 within 21 dys or they will list my name at the Credit Bureau............. I phoned and spoke to a lady by the name of Zodwa Mnisi at 11h18 06/07/2017 and was told the despute was closed and I just have to pay, there is nothing else she can do. Who gives them the right to just bill you as they please and then threaten you with the Credit Bureau if you dont pay!!!!!!</p>