Vodacom just as bad as Telkom! (guess it's ALL Internet service providers!)

We got fibre in our estate about 2 years ago, Evotel. Then Vodacom came and bought them out. They gave us a 5 month discount period to ride out our Evotel contract at the same price we were paying. R550. So in the interim i got an offer from Vodacom on a special 20meg line for R679 so on 6 March 2018 I sent the necessary docs to start this migration. A month went by and nothing so I followed up and found out the email THEY said to reply on was incorrect! I sent to new email address and waited, a service request went out with SR number: SR180 ********** 80. I waited and waited and called to follow up numerous times. Next thing I get a R954 debited off my account on 1 June! Discount period is over.. and STILL not migrated. I call again and go from pillar to post! They promise it'll be done for 1 July. 1 July comes and goes.. NOTHING. I CALL BACK AGAIN!!! they make all the same promises and in the meantime ANOTHER R954 goes off my account FFS!! Eventually after more calls and emails and me signing 3 accepted quotes and resending my ID twice, they manage to migrate my line to a 20meg around the middle of July, they also promised to CREDIT the 2 incorrect amounts. Come 1 August, I get ANOTHER R954 debited off my account!! Sick of you Vodacom! and your lies! The person who made the promises was Joey Petersen (who i can never get hold of to speak to, and won't call me even when requested twice!)