Vodacom just added a n entertaiment service account which I did not ask for!

Item: Vodacom
Rating: 1
Author: Tommy A

Just saw on my account that there is a amount added for entertainment service for the past three months. I never signed up for any hunky dory service in the first place. I'm very dissapointed in Vodacom. I've been a loyal customer for the past 25 years, but I have my doubts now.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

29 Nov 2018, 16:45

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply29 Nov 2018, 16:45

Official