Vodacom just add to your account unauthorised

Item: Vodacom
Rating: 1
Author: frans J

Who gives Vodacom the right or authority to just add R 89 to your bill for 1gb if you still have 894 mg still left and if you dial 135 you can buy 1gb for R49 How is it possible Surely I'm still in charge of my own accounts and so since the late 1990.s

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Vodacom's replyOfficial

27 Oct 2023, 07:43

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply27 Oct 2023, 07:43

Official