FP
Franco P

1 reviews | Active since Jun 2010

29 Mar 2017, 16:21

Vodacom junk messages at 3am

<p>I received 2 messages from Vodacom at 3 IN THE MORNING, to say your volte contract has been activated dail *111# or visit vodacom.mobi. I received another 3 today at 15:32. I don't even know what a volte contract is, I did not activate anything new ar subscribed to anything. I would just like to know is it necessary to let me know 5 times and at 3AM?</p>

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Replies (1)
Vodacom
Vodacom's reply30 Mar 2017, 07:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team