HA
Harry A
1 reviews | Active since Mar 2017
08 May 2026, 09:48
Vodacom junk
I called yesterday to let Vodacom know I want to go onto prepaid as my contract has come to an end!! What a disaster……their service is USELESS……*********** people passing you around from this one to the next! Then they send you an evaluation after the call you take the time to fill it out…….but what for??? One agent tells you this the next one that…. a typical 3rd world company NEVER and I mean NEVER again will I sign up with these ***********…..chip on their shoulder entitled company………utter USELESS!!!
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Replies (2)
Vodacom's replyOfficial
08 May 2026, 20:37Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 May 2026, 20:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
22 May 2026, 14:17Dear Harry, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have successfully converted the number into prepaid as of effect 30th June 2026, this is your reference number ***. Regards Consumer Website Team
Best regards,
Vodacom's reply22 May 2026, 14:17
Official
Dear Harry, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have successfully converted the number into prepaid as of effect 30th June 2026, this is your reference number ***. Regards Consumer Website Team
Best regards,