Vodacom joke of the year, 17 days and lots and lots of phone calls, e-mail still not working due to negligence on Vodacom side

E-mail still not working. No login credential received from Vodacom after they told us that they have correct the e-mail. Try to call customer care 135 just to listen to there story of high call volumes try again later and be cut of. Vodacom is now a bad joke that waist my time and money, Yesterday a consultant call me, I said to him call me in 2 minutes time, I waited for them to call me after 2 min so I could gave them the one time pin but no they waited for more than a hour and a half to call. So then my husband left with the cell with the contact number, vodacom have to use to send the one time pin to. I received the message that my service ticket reference number S5-JW83U-U2DYJ was closed but the problem is not resolved. So Vodacom correct the blerrie problem on your side, because Vodacom was at fault not us as consumers. When you correct the blerrie problem please send me all the details or a link so I can fix the e-mail account. This is making me sick and I'm very disappointed in Vodacoms services. Please fire the person that deleted the e-mail account in the first place, because he/she doesn't belong there if they don't know what they are doing. Another problem in our area Sonlandpark Vereeniging is the signal, some days a hour or 2 will pass with no signal and most of the time if we do get a signal it's only on 2 stripes. Vodacom service sucks. Please when you do resolved the problem that I reported call the number that you need for the pin code. I will remember to take my contracts else where next time.