BV
Bianca V
1 reviews | Active since Feb 2019
07 Feb 2019, 16:01
Vodacom Jacobsbay ZERO SIGNAL
Struggling with vodacom signal in Jacobsbay Western Cape. Not even able to use data that I already paid for before it expires! Compained a few times already at our nearest Vodacom store but still no change. And I'm not the only one! Super disappointed
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
07 Feb 2019, 18:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Feb 2019, 18:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
08 Feb 2019, 11:52Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that our attempts to contact you have been unsuccessful. Please report the issue to the Network Team by visiting the link inserted below and follow the steps listed.
> Right click on your location
> Select "Drop PIN here"
> Click on "Log a coverage Fault"
https://www.vodacom.co.za/vodacom/coverage-map
Alternatively, contact 082135 [free from Vodacom numbers].
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that our attempts to contact you have been unsuccessful. Please report the issue to the Network Team by visiting the link inserted below and follow the steps listed.
> Right click on your location
> Select "Drop PIN here"
> Click on "Log a coverage Fault"
https://www.vodacom.co.za/vodacom/coverage-map
Alternatively, contact 082135 [free from Vodacom numbers].
Regards
Consumer Website Team
Vodacom's reply08 Feb 2019, 11:52
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that our attempts to contact you have been unsuccessful. Please report the issue to the Network Team by visiting the link inserted below and follow the steps listed.
> Right click on your location
> Select "Drop PIN here"
> Click on "Log a coverage Fault"
https://www.vodacom.co.za/vodacom/coverage-map
Alternatively, contact 082135 [free from Vodacom numbers].
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that our attempts to contact you have been unsuccessful. Please report the issue to the Network Team by visiting the link inserted below and follow the steps listed.
> Right click on your location
> Select "Drop PIN here"
> Click on "Log a coverage Fault"
https://www.vodacom.co.za/vodacom/coverage-map
Alternatively, contact 082135 [free from Vodacom numbers].
Regards
Consumer Website Team