Vodacom-Jacky Shibe
We always find the time and make the effort to complain. Today I wish to COMPLIMENT someone; I had a problem requiring resolution and had the pleasure of interacting with Jacky Shibe at the Vodacom Call Centre. This young lady went out of her way to ensure I was assisted and phoned me back three times to ensure that the problem had been resolved and I had received the required document. Thank you Jacky. You are truly a one in a million employees and Vodacom should be proud to have you on their team. Sharon
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Vodacom's replyOfficial
15 Mar 2021, 12:33 Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply15 Mar 2021, 12:33
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team