vodacom jabulani mall query

<p>last year January I got micro soft 830 as my contract after 3 months it gave me problem of being hot and battery become low I took to them 3 times with same problem until.they gave me new one micro soft 950,still I encountered same problem I took it 4 times to them but it was not fixed because I use it only a month that problem started again now they are saying they cant fix it because I open it I didn't open or take it somewhere why must I do that because is still under warranty they are the one who open it first time but they are coming out with excuses so ever month R450 is deducted in my account but I not using Tha phone I send several emails to Vodacom repair no respond I been with Vodacom contract for 15 years I never claim but today this is the service I get from them so ur my last hope</p> <p>&nbsp;</p> <p>regards</p> <p>&nbsp;</p> <p>mighty mogaswa</p> <p>********** 012</p>