LJ
Leonie J
1 reviews | Active since Aug 2020
04 Aug 2020, 20:55
vodacom its not write
TODAY I PAID R26 000 ON MY VODACOM ACCOUNT TO SEE MINITUS AFTER I PAID THEY SAY I STILL OWN THEM R14 000 and something WHEN I PHONE THEM THEY SAY I WAS SMSING FOR THAT AMOUNT BUT FUNNY THING IS IN MY CONTRACT I HAVE LIMMITLESS FUNDS TO PHONE,SMS AND so on and so on. I AM SORRY THIS IS EVERY MONTH WHO HAVE THAT MONEY IN THIS TIMES I HOPE THEY SORT THIS OUT THEY ARE RIPPING US OFF. BY BEING *****." HOW" NO WAYS NOT AGAIN WELL NOT ME they are going to own me
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Replies (2)
Vodacom's replyOfficial
05 Aug 2020, 07:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Aug 2020, 07:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
05 Aug 2020, 10:35Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and advised accordingly.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and advised accordingly.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Aug 2020, 10:35
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and advised accordingly.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and advised accordingly.
Regards,
Vodacom Consumer Website Team
Best regards,