HP
Hopolang P
1 reviews | Active since Nov 2020
28 Nov 2020, 17:30
Vodacom it's a ****
Hi all kindly assist vodacom has been deducting an amount that was not agreed upon account number ***5-0.i have been at the store numerous times without any assist they always promise to fix the mistake but they never do.the amount was R500 they are deducting R2000 or more this is frustrating vodacom its a **** and preying on they're clients cell or ***
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Replies (2)
Vodacom's replyOfficial
29 Nov 2020, 08:42 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply29 Nov 2020, 08:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Dec 2020, 12:25Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply03 Dec 2020, 12:25
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, query has now been resolved. Regards Consumer Website Team
Best regards,