1 reviews | Active since Mar 2020
Vodacom it's a **** and ***** beware.
I am Nomsa Nzuza, a victim of ***** by Vodacom. Have had deductions from vodacom early this year, without having any account or contractual obligation with Vodacom. Wrote a review on here on hello peter and someone from vodacom responded and advised me to email vodacom ***** department which i did. Got an email of acknowledgement from Thabo with no Surname responding that they will give me feedback within 14 working days. Ref number was EC - 1LYH-1NVASK A month went by without getting any response however the deductions had stopped. I have been getting calls from vodacom saying I haven't made payment and that will lead me to be handed over. I recently checked my credit score and I am in arrears. This has affected my credit score all because of a **** and vodacom not issuing me with a ***** confirmation letter even after they stopped with deductions to my bank account.
With this review I'm warning vulnerable people like myself to be aware of vodacom and its ****s as they happen to have our information and use it to their advantage so that they can get into our accounts and debit without concern.
Please assist me further and get this message to vodacom as this will lead to my name being blacklisted while i never had any contract or account with vodacom.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
