CSWR
Charles Stephan Willian Rielly

1 reviews | Active since Nov 2017

11 Dec 2020, 11:25

Vodacom Itemised billing

I eventually got my itemised billing for the insurance. I do think that the employees should have more training to deal with this kind of problems and should not just say it is out of there hands. The extra mile Loratho, Dean and Ashika took to assist in the prepaid department is excellent Thank You... I am sure that the technical department will have the sites up and running in no time and that the Vodacom Shops will be able to assist the customers with prepaid itemised billing reports in the near future.

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Replies (1)
Vodacom
Vodacom's reply11 Dec 2020, 14:53
Official
Dear Customer,
 
We are glad to hear of the service that you received.
 
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
 
Regards
 
Consumer Website Team