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MF
M F

1 reviews | Active since Jun 2017

16 Apr 2018, 13:35

Vodacom ITC

In 2017 Vodacom wanted me to pay R10 000 in cancellation fees, after my post on social media a few days after it was down to Zero. Now to find Vodacom has put me on ITC for no apparent reason. I have cancelled all my contract with Vodacom all of them are on prepaid for Months already. I want answers this is unacceptable.

0
Replies (6)
Vodacom
Vodacom's reply16 Apr 2018, 13:46
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

MF
M F's update17 Apr 2018, 15:17
Reviewer Update
No one from Vodacom has called me yet
MF
M F's update23 Apr 2018, 10:46
Reviewer Update
REFERENCE NUMBER:1- ********** ********** was the quote for my paid up account
MF
M F's update23 Apr 2018, 10:46
Reviewer Update
please contact me on **********
MF
M F's update24 Apr 2018, 10:54
Reviewer Update
No Response , Terrible
Vodacom
Vodacom's reply26 Apr 2018, 13:58
Official

Hi Michiel

As discussed, feedback has been provided to you and this matter is now resolved.

Have a pleasant day further!

Regards,

RJ

Best regards,