1 reviews | Active since Mar 2012
Vodacom Issues prepaid numbers to credit companies!!!!!
Well a round of applause to your for absolutely proving beyond a doubt it is all about the money. You dont give a damn about your customers. So you issued the prepaid number( I Rica'ed in April/May 2017 on my name and address in Witbank, and used DAILY from 31 July/1 Aug 2017, after spending alnost half an hour with call centre on the phone struggling our asses of to get the number activated.) To some credit company in Nov 2017... cutting me off from my 79c p/m call rate, ROBBING ME OF TALKING POINTS FROM NOV 2017. Cutting me off from ALL PREPAID DISCOUNTS, but also the contract discounts. I paid supercharged rates to phone other networks aa I cannot get discounts then you say I donr qualify as I am on 79c min rate...which I was not...almost R3p/m to other networks.
Now you want me to sort it out...that contract was not issued on my name...Icannot get ANY credit from 2016.... I did not sign for a contract with them, you issued a numbe already in use...which they are cancelling end of contract in April...and guess what then I lose my number.
Who ever their client is clearly never even used the sim it was a R20 contract btw.
This is MY NUMBER, I USED IT DAILY, AND VODACOM WILL FIX THIS...as well as give me each and every talking point I should have received for a ****load of money I loaded in airtime weekly...from my bank account...clearly proves it in black and white. I also would like all the supercharged,charges I paid to other providers in phone calls to be sorted out instead of 79c/m
I can prove beyond a doubt this is your stuff up as I used this number daily from 1 Aug 2017. THIS IS NOT MY STUFF UP, THIS IS NOT MY PROBLEM. FIX IT...IT IS ***** IN CASE YOU DID NOT REALISE.
And yes I phoned about this issue more than onc in past year but you just shrug should s because Vodacom does not give a damn about a loyal customer who supported rhem for 19 years.
My number ***
