Vodacom issues on contract. Nobody wants to help

Worst experience ever with my router. I have to call in literally 3 times per week or every 2nd day when I use my router because it's down or speeds are worse than dial up. Only to be told they will boost me, which is a mere 20min and then i drop again in speed to a point where I cant even load a website page or email account. Stop blaming load shedding when i havent had it in my area for the passed week or nearby. Fix your network. I've never experienced such a horrible experience in my life, in Canada you call in and within less than 1hr someone is already out fixing your speed or router. And if they dont fix it, they reimburse you for that month. I'm sure you guys can learn something from them. As soon as my contract ends I'm moving over to rain, because SAs best network is SAs worst customer assistance ever. Fix your stuff please .