BP
Brent P
1 reviews | Active since Dec 2020
18 Dec 2020, 13:20
Vodacom issues
I have opened a contract to get my child a device to use for school purposes. I am now sitting at the Vodacom in mall of the south a 3rd time and the device is faulty. Same issue. Whoever reads this dont use Vodacom. They are happy to debit your account but wont sort the issue even before the first debit order has come off. Pathetic. I have been loyal for years. Come on do better.
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Vodacom's replyOfficial
18 Dec 2020, 13:48Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Dec 2020, 13:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
BP
Brent P's updateReviewer Update
19 Dec 2020, 08:31Only recieved an email asking for a reference number. What reference number? Back to vodashop in mall of the south or will someone actually do thier jobs. Being a loyal customer for decades means nothing. Call me instead of a lazy email???
BP
Brent P's update19 Dec 2020, 08:31
Reviewer Update
Only recieved an email asking for a reference number. What reference number? Back to vodashop in mall of the south or will someone actually do thier jobs. Being a loyal customer for decades means nothing. Call me instead of a lazy email???