HW
Hercu W
1 reviews | Active since May 2017
09 May 2017, 18:13
vodacom issues
<p>I have called Vodacom three times in the past 50minutes as I am not receiving any calls on my iPhone6 since 3pm. All calls go directly to vmail. One all three occassion I have been told that they eed to sync with my phone number and will call back to an alternative number in case in the sync did not work. So far no one for Vodacom has called back on the alternative number. HelloVodacom!</p>
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Vodacom's replyOfficial
10 May 2017, 07:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 May 2017, 07:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
HW
Hercu W's updateReviewer Update
10 May 2017, 08:14Dear Vodacom - please do not put yourself out there. Would not expect you to respond immediately. I terminated the contract.
HW
Hercu W's update10 May 2017, 08:14
Reviewer Update
Dear Vodacom - please do not put yourself out there. Would not expect you to respond immediately. I terminated the contract.