1 reviews | Active since May 2016
<p>Hi. </p> <p> </p> <p>I sent through an email earlier in the month (02/03/17) regarding an issue I have been experiencing with the my vodacom app. I am unable to get the password by using the forgotten password but i keep getting a message mentioining technical issues. On my email i mentioned the issue but have not received any response.</p> <p> </p> <p>My second issue is with regards to the Feb2017 invoice (which i could have viewed if the my vodacom app was working). I did not receive an emailed copy and requested this. To date i havent received anything.</p> <p> </p> <p>My last issue is that I am unable to view balances on the *111# . I keep getting an error message. </p> <p> </p> <p>Please can someone assist with the queries as these are becoming frustrating. </p> <p>Thanks.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Samantha,
Your query is resolved.
Regards,
Cassandra
Best regards,
Dear Samantha,
Your query is resolved.
Regards,
Cassandra
Best regards,
Hi
Confirmed resolved, thank you
Hi
Confirmed resolved, thank you
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.