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adrian L

1 reviews | Active since Aug 2017

05 Sept 2017, 11:22

Vodacom ISP joke continues ...... DO NOT USE VODACOM ISP IF POSSIBLE EVER

https://www.hellopeter.com/vodacom/reviews/vodacom-isp-is-not-the-isp-to-choose- **********

The above link was yesterdays complaint - I have now received a completion notice via email saying its all fixed up JOKE they still have me on their basic package . ITS NOT OF COURSE . I'm paying for a 20000 Kbs download speed which is still running under 4000 Kbs - they have me on the wrong package and just can't change it for some reason . II'll make sure to publish all of this on Social media soon / I have lots of correspondence

0
Replies (1)
Vodacom
Vodacom's reply05 Sept 2017, 11:41
Official

Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team