1 reviews | Active since Oct 2021
Vodacom isn't the worst but telecoms companies are all *******!!
Anyone thinking of signing up for a vodacom contract I would advice them to run away. I'm on a 2 year contract and have spent half the time pleading for a service I am paying for. I've made numerous requests to cancel the contract without penalties as vodacom acknowledges there's issues with my nearest cell tower but they have given me a runaround for months.
This week Monday I made another request to cancel and the service agent promised a 72hr turnaround which never happened & calling for follow-up today the agents pretend there's issues with the line like they can't hear me and I was blocked because of "unusual activity from my number to avoid *****ulent activity".
They block my line to avoid *****ulent activity🙄 what about the ***** they commit to me everyday forcing me to stay on a contract they themselves admit they cannot service
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Now if it turns out that I now own the router I would like to know if Vodacom can assist to unlock the router such that it's accessible on all SAn networks
Thank You
Now if it turns out that I now own the router I would like to know if Vodacom can assist to unlock the router such that it's accessible on all SAn networks
Thank You
