JH
Johann H

1 reviews | Active since Aug 2016

12 Jan 2017, 21:35

Vodacom is worst than me trying to play the tuba!!!

<p>Ok so I presume you read my title and you are wondering *** this guy is talking about ,tuba and worse and etc. but imagine the kid that you know that has no idea how to play a tuba in front of a host of people and making a mess of it!! Now that is how Vodacom sounds when I call them in regards to my account that has been charged far more than it was supposed to be charged and no one is able to help me?! It is so bad, that they cut of the call twice and not about me being an asshole, I have to presume due to the fact that they have no idea what they are doing, how can no one at Vodacom help me with my problem after being online with them for more than an hour!!? O I forgot this is a service provided by a company that will milk you dry and then some, cause they can, but my biggest problem is that I have not only had this problem once Vodacom yes I am calling them by their name because they must take responsibility for their more than **** service please fix your ****!!</p>

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Replies (1)
Vodacom
Vodacom's reply13 Jan 2017, 07:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team