mW
morne W

1 reviews | Active since Jan 2014

05 Dec 2017, 18:01

Vodacom is well known for unfair practice and bad customer service

I have been liasing with a lady in the ceo's office Celise pieters and even the ceo's office fail their clients . Vodacom should have renewed my contract on the 1 May 2017 and still havent offered me any conract , today is the 5 th december 2017 and No Contract . Various calls have been made , but no progress . I am paying a vip service but dont get the service I am paying for

0
Replies (1)
Vodacom
Vodacom's reply06 Dec 2017, 06:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team