LL
LiMari L

1 reviews | Active since Dec 2010

04 Feb 2015, 11:04

Vodacom is wasting my time and money!

I have been trying for the last two months now to reach someone at the cancellations department to have my contract cancelled, but each time I have to hold on for more than 20 minutes!! Unacceptable!<br> <br> PLEASE CANCEL MY CONTRACT ON THE FOLLOWING NUMBER: ***.<br> <br> Why does one always have to lodge a formal complaint before getting service???

0
Replies (1)
Vodacom
Vodacom's reply04 Feb 2015, 13:48
Official
Hello LiMarilo,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team