PN
Pieter N

1 reviews | Active since Jun 2018

12 Dec 2020, 12:38

Vodacom IS Vodagone Pathetic Service

Vodacom is pathetic. I am now waiting 6 days for a response on a deal match. When I contact them on *** to request to cancel my contract and to port my number they come up with the most ridiculous excuses not to cancel. I have now been with Vodacom for 20 years!!!!! No wonder so many people changes to another service provider. Lets see how long it takes them now to reply.

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Replies (1)
Vodacom
Vodacom's reply12 Dec 2020, 15:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team