TM
Thobeka M
1 reviews | Active since Sept 2024
02 Oct 2024, 11:12
Vodacom is very very very very bad
Customer service for Vodacom I will never recommend to anyone. Yesterday the guy called me and ask me to send proof of payment of which I did and he said he will call me shortly till now I'm still waiting.
The same thing that they done from January I've been begging them to do their job even today I'm still asking them to do their job.
Tyooooooo Vodacom customer is ridiculous. They ask as if they will do the job but they not. They make the promise that they cane even keep.
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Replies (1)Vodacom's replyOfficial
02 Oct 2024, 11:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Oct 2024, 11:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
