Vodacom is very selfish & greedy

Item: Vodacom
Rating: 1
Author: Sammyfish S

I got the shock of my life when Vodacom refused to offer me a discount on second fibre line for Selection Park house. In Selection Park, Mind the Speed company offered a premium of R780/month including free installation & free activation. I would like to keep my fibre plus contract with one company i.e. Vodacom. I asked Vodacom to match Mind the Speed premium R780/month but no response.

Please assist as I feel Vodacom is selfish & greedy that I`m not being helped in this regard. I have been customer for 11 years, having around 5 cell phone contracts totalling R1000 & fibre account at R500. Please assists urgently as I would the fibre at R780 or less at Selection Park.

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Replies (1)

Vodacom's replyOfficial

15 Nov 2019, 11:08

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply15 Nov 2019, 11:08

Official