FN
Faniswa N

1 reviews | Active since Oct 2020

26 Jan 2023, 12:03

Vodacom is very disgusting.

Vodacom just decided to add an account on my clear score, I had nothing to do with vodacom, I have no contract with them, I didn't apply for anything with them but they just added an account which is ruining my credit score, I went to Zevenwacht mall to enquire about this nonsense, the manager checked everywhere in their system and he says no there is no account under your name, but then account is added on my credit bureaus for what 😡I really hate Vodacom, can they please remove that stupid account on my score, I paid them finish 2 years back and after a long fight after paying them they closed my account and they removed my account on bureaus, now they just decided to add it again, and their stupid stores can't help me, and I went to their head office at canal walk where I was referred to by manager at Zevenwacht but still zero results 😡😡😡😡I hate Vodacom, I'm going up and down and I can't get any assistance with my money, my time and my effort, that time I don't even owe Vodacom, it's their fault not mine but now I'm in deep trouble and I don't owe them yerrrr😡Vodacom remove that stupid account you added on clear score in December as I don't owe you ‼️when will you take clients serious🙆♀️will you ever be considerate nje?

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Replies (1)
Vodacom
Vodacom's reply26 Jan 2023, 13:32
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team