GB
Geraldine B

1 reviews | Active since Mar 2018

04 Mar 2018, 12:23

Vodacom is very bad Provider- No Customer service

I Hate Vodacom, because they are willing to cut you phone line immediately for 50.00. After making payment immediately they take over 50 hours to reconnect after you tell them it is a business line. Also not receiving an account statement monthly. they are not helpful at all. as soon as my contract expire I will find a different provider

0
Replies (1)
Vodacom
Vodacom's reply04 Mar 2018, 12:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team