CO
Chalize O
1 reviews | Active since Apr 2021
08 Apr 2021, 15:38
VODACOM is USELESSSSSSS!!!!!!!!!!!!!!!!!!!!!!
The WORST service EVER... If i could i would cancel all my contracts with them!!!!
For almost 2 Months I can't receive any calls nor SMSes, I can not call anyone or send out SMSes? I spoke to mutable call center agents went to two different vodacom shops in town AND NO ONE CAN HELP!!!! They keep on referring me to a different call center? What the hell... Every month I have to pay but I'm unable to use my sim card???? PATHETIC !!!!!!!!!!!!!!!!!!
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Vodacom's replyOfficial
09 Apr 2021, 07:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Apr 2021, 07:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team