1 reviews | Active since May 2018
VODACOM IS USELESS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! WORST CELLPHONE CONTRACT COMPANY EVER!!!!!!!!!!!
VODACOM IS USELSESS AND DOES NOT KNOW HOW TO RUN ACCOUNTS!!!!!!! So my son took a Vodacom contract out 1.5 years ago. He decided 2 months ago to settle and cancel his contract. He phoned month end and was told to call back on the 6 or 7 as they havent finalized accounts yet. He called back 4 times before he could get the settlement amount and banking details. He the went to Vodacom East Rand Mall. He was assured in Vodacom East Rand Mall that the contract and debit order had been cancelled. They then took another debit order off his account which they then all of a sudden said was the last payment as that was not included in the settlement. The next month he received and invoice again and money was deducted from his account again. they then came up with some excuse that he has 2 contract but he only signed up for one contract and only has one contract. he phone them and they apologised for the mistake. they have yet again sent and invoice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! They are very unhelpful and not trained properly at all!!!!!!!!!!!!!!!!
