Vodacom is useless part 2

For the 2nd time now I have posted about vodacom being useless and they pretty much just proved my point.

Quoted by vodacom on a private reply. "Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

Our records indicate that feedback was provided.

Regards

Consumer Website Team"

Problem number 1: No call was made to either me or the account owner Problem number 2: No feedback or assistance was given Problem number 3: The issue at hand on the account is still unfixable Problem number 4: DONT COME AND TELL ME THAT FEEDBACK WAS PROVIDED WHEN YOUR USELESS TEAM HAS DONE ****ALL BUT CLOSE THE PROBLEM AND THROW IT AWAY.

But hey that's how vodacom treats their customers now days