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LL
Larry L

1 reviews | Active since Mar 2018

13 Jan 2025, 18:01

Vodacom is useless. Lazy *********** people seem to be employed there.

17 days and numerous calls to Vodacom and still no wi-fi. I will be reversing the debit order every month until the problem is resolved. I am not going to pay for a service I am not receiving.

0
Replies (3)
Vodacom
Vodacom's reply14 Jan 2025, 07:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team  
LL
Larry L's update14 Jan 2025, 07:37
Reviewer Update
Vodacom is all talk and no action. They have a standard reply that never gets carried out. No consultant will contact you, it's all lies.
Vodacom
Vodacom's reply14 Jan 2025, 09:53
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team