1 reviews | Active since Oct 2017
VODACOM IS USELESS HORRIBLE DISGUSTING
VODACOM BUSINESS IS THE WORST CELLULAR NETWORK PROVIDER IN THE WORLD. THE CUSTOMER SERVICE IS HORRIBLE FROM THE STORE FRONT IN LEPHALALE TO THE ONLINE SITE AND CALL CENTRE. IT TOOK A MONTH FOR MY BUSINESS CONTRACT TO BE APPROVED EVEN THOUGHT THEY WERE SUPP**** WITH ALL DOCUMENTATION AND STATEMENTS. THEY INCORRECTLY READ IN THE ID NUMBER AND COULD NOT GRASP THE FACT THAT THE ID PROVIDED DOES NOT MATCH THE ONE ON THE SYSTEM - THEIR INCOMPETENCE TO PROPERLY CHECK THE DOCUMENTS PROVIDED. FURTHERMORE, IT HAS BEEN MORE THAN A WEEK SINCE I RECEIVED THE SIM CARD AND THE NUMBER STILL HAS NOT BEEN ACTIVATED. VODACOM'S USELESS CALL CENTRE KEEPS ON LEADING YOU TO AN AUTOMATIC ANSWERING MACHINE AND THEN HANGS UP. WHEN YOU FINALLY SPEAK TO SOMEONE, THEY DO NOT KNOW WHY IT HAS NOT BEEN ACTIVATED FOLLOWED BY "THE TEAM IS WORKING ON IT". THEY HAVE BEEN WORKING ON IT FOR A WEEK - HOW CAN A CELLULAR PROVIDER BE INCAPABLE OF ACTIVATING A SIM CARD???? VODACOM IS USELESS, TERRIBLE SERVICE AND I WILL NOT RECOMMEND IT TO ANY SANE PERSON
