LP
Laurel P
1 reviews | Active since Jan 2021
01 Jun 2021, 22:26
Vodacom is useless
When there is a power outage and you cannot use wifi the samsung s21 dies not go.over to mobile data. Have been to vodacom several times regarding this only to be told there was a problem with vodacom. Come in vodacom this is absolutely not acceptable. I want access to.intenet when power is down. Pathetic answers from vodacom
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Vodacom's replyOfficial
02 Jun 2021, 07:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jun 2021, 07:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team