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Zuko N

1 reviews | Active since Jun 2015

06 Jan 2021, 10:48

Vodacom is useless

Bought 150rand airtime via vodapay, money deducted but i have not recieved my airtime to this day.

Worse part customer care no 135 is useless as there are no agents to speak to.

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Replies (2)
Vodacom
Vodacom's reply06 Jan 2021, 11:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
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Zuko N's update08 Jan 2021, 14:43
Reviewer Update
How long will it take for Vodacom to send me the airtime that i paid for??