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Natanja D
1 reviews | Active since Mar 2023
28 Apr 2023, 09:12
VODACOM IS USELESS!!!!!!!!!!!!!!!
VODACOM IS USELESS!!!!!!!!!!!!!!!!!!
I HAVE BEEN STRUGGLING WITH A PHONE THAT HAS BEEN ****** TO CLAIM IT ITS BEEN WEEKS NOW I'M PAYING FOR SOMETHING THAT I'M NOT USING NOW, NOW USELESS VODACOM WENT AND BLACKLISTED THE WRONG PHONE AND APPARENTLY CAN'T UNBLOCK IT THEY SAY I SHOULD GO THE A VODACOM STORE AND I'M NOT EVEN NEAR A VODACOM STORE SO THE OTHER PHONE CAN NOT BE UNBLACKLISTED VODACOM IS VERY VERY USELESS
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Replies (2)
Vodacom's replyOfficial
28 Apr 2023, 09:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Apr 2023, 09:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Natanja D's updateReviewer Update
28 Apr 2023, 13:28That Consultant was of no help
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Natanja D's update28 Apr 2023, 13:28
Reviewer Update
That Consultant was of no help